Findhorn Seaside Cottage Holiday Let
Terms & Conditions
1. Period of Hire.
Letting commences from 4 pm on the day of arrival and terminates at 10 am on the day of departure. Hire is on a weekly basis from Friday to Friday. Latest time of arrival is 9.30 pm. The Owners live in property nearby and arrival after this time by arrangement only. Keys to be collected from the combination Key Safe opposite the Front Door. The maximum period of let is 3 weeks or by agreement. The property is let for holiday purposes only and only to the persons named.
2. Booking & Payment.
A firm booking is accepted following completion of the Booking Form and confirmation of availability. Unless otherwise stated, a deposit by cheque for the sum of £250.00 payable to the Owners "AG & KA Munro" is required following confirmation of booking. The balance of the hire charge shall be payable 8 weeks before the commencement of the letting period. If the balance is not received by this date then the Owners will be entitled to re-let for the period and the deposit will be forfeited by the Client.
For bookings made less than 8 weeks in advance, full payment is required at time of booking. Acceptable methods of payment are cheques drawn on a UK bank account, cash or electronic bank transfer. Once the booking is confirmed by the Owners the Client is responsible for the full hire charge and is not refundable.
Should a cancellation be made by the Client, the Owners will seek to re-let the property for the period of hire. If successful in doing so a refund will be made, less £50 administrative fee, if not the deposit will be forfeited by the Client. If cancellation occurs less than 8 weeks prior to hire, then the entire hire fee will be forfeited by the Client.
If the property cannot be made available for the period booked due to events beyond the Owners' control and the Owners are forced to cancel the booking, the whole of the hire charge will be refunded and the Client will have no further claim against the Owners. Clients are strongly advised to take out a Holiday Cancellation Insurance Policy. To check availability or make a booking please contact the owners by phone on 01309 692 240 or by email: .
Use of electricity for heat, light and cooking, fuel for the wood stove, bed linen and WiFii internet access are included in the weekly tariffs. Towels are provided. Please bring your own beach towels.
6. Number of Persons using the properties.
The number of persons occupying the property should not exceed the maximum number of 6 (or number agreed), as stated for the property. Subletting is strictly prohibited.
7. Complaints & Problems.
Should there be any problem or cause for complaint during or after a period of letting, please contact the Owners as soon as possible and we will attempt to rectify the problem.
8. Breakage or Damage.
For the benefit of the next clients staying in the house, please advise us of any breakage or damage that occurs during your stay. We do not charge for breakages or damage which occur as a result of normal use, but reserve the right to demand payment for damage or breakages which occur as a result of reckless or deliberate misuse.
9. Care of Property.
This is a no smoking property and guests are asked to refrain from smoking in the courtyard to the rear of the property. The Client shall take reasonable and proper care of the property, its furniture, pictures, fittings and effects in or on the property and leave them in the same clean and tidy condition and state of repair at the end of the letting period as at the beginning.
One well-behaved family dog is welcomed, please bring own bowls and bedding etc. Please let us know in advance if you intend to bring your pet. No pets are allowed upstairs or on the furniture or beds.
The Owners shall have no liability for any death, personal injury, damage or loss of personal property unless this results from our own negligence.
12. Right of Entry.
We reserve the right of entry to the property at all reasonable times for the purposes of inspection or to carry out necessary repairs or maintenance.
13. Injury Loss or Damage.
The use of the property and its equipment is entirely at the Client's risk and no responsibility can be accepted by the Owners for injury to the Client or a member of his or her party, not for injury loss or damage to their belongings, including motor vehicles. Client's Responsibility - The Client is responsible for the property and its contents which should be left clean at the end of the holiday, and breakages, damage or faults reported to the Owners.
The Contract of Hire is between the Client and Greig & Kathleen Munro, the Owners of "Driftwood Cottage" 157 Findhorn.
In accordance with GDPR data regulations, we undertake to maintain privacy of your personal information.
As part of our online booking system we use a web-based management system operated by SuperControl and this organisation therefore holds your booking information on behalf of Findhorn & Applecross Holiday Cottages. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
Following your holiday visit with Findhorn & Applecross Holiday Cottages we will ask you in the Thank you for staying letter, sent by email, if you are happy for us to send to you Season Offers for future 'repeat' bookings with Findhorn & Applecross Holiday Cottages only. Please let us know if you do not wish to receive this information by responding directly to the "Thank You for Visiting’ letter and your information will not be added to our mailing list.
Our Seasonal Offers are sent to existing customers by email using MailChimp. In this way we use your contact information, provided at the time of making a Booking with Findhorn & Applecross Holiday Cottages, to communicate with you directly. If you wish to un-subscribe to our MailChip Offers you can do this at any point in time using the link attached to the email received.
Findhorn & Applecross Holiday Cottages do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers for tax purposes.
If you wish to know any more information about our GDPR Policy then please contact Findhorn & Applecross Holiday Cottages directly.